Social media and online reviews have helped return some of the power that companies held over us back to the people. No longer can a business treat their customers like a number and brush them aside if they aren’t satisfied. Social media has given every individual the power to take word-of-mouth to every single person with Internet access, and that’s why it’s awesome. So often we hear about the negative aspects of this social media “feature,” but I want to point out the good side as well. When someone shows that they care, social media can and will help them and their business too.
Here are the businesses that inspired me to start this series:
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